Information for our Patients

Important Patient Information

What do you need to bring to your appointment?

  • Preferably a filled-out Medical History, which you can find here. If you are not able to fill this out beforehand, you may want to come in 5 minutes early to your appointment to do so.
  • Your health fund card, if you have one. We can only claim by swiping your card.
  • Any relevant dental documents if you have come from another dentist.


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Public transport

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Health Funds

We have HICAPS available in the practice. We do need your physical health fund card to be able to claim for you on the day of your appointment. Alternatively, we can issue you a receipt with the relevant item number, which you can take to your health fund.

We Always Welcome New Patients

Information for New Patients

From the first moment you contact us for an appointment with the dentist, you’ll find we’ll make your visit (and subsequent visits) as pain-free and rewarding as possible. Upon first making an appointment, we will give you the basic information you will need to know.

When you first come in, we’ll spend a bit of time getting to know you and your individual dental needs. It’s all about finding out what you want, and what you expect from your treatment. Your dentist will talk to you about whether you’ve had any problems before, what those problems were, if you’ve changed dentists and why, what your health history is,  all taking about 15 or 20 minutes.

As a result, you’ll find your dental treatment friendlier, easier, and more caring when you visit us.

Our surgery is equipped with all the most technology including a cone beam X-ray, OralID (for Oral Cancer), soft-tissue lasers and more. Depending on the treatment plan we work out together, we have payment plans available which help you focus on your oral health, instead of worrying about the cost. We accept a range of payment options including cash, EFTPOS, cheque, Mastercard, Visa, Amex and HICAPS.

Call our friendly team at the front desk today on (08) 8932 1544 to book an appointment.


Emergency dental accident cover

Palmerston Dental Surgery care about your oral health.
When you look after your teeth with half-yearly visits to our clinic and daily brushing and flossing, you’re following what’s called a good oral hygiene routine.

When you do this, we reward you with complimentary dental accident cover. When you sustain a dental injury from an accident* such as a trip or a fall, car accident or another unexpected event that damages your teeth, your pocket doesn’t suffer.
When you experience a dental emergency, your oral health is at risk. Dental accidents can put strain on your budget, leaving you up for thousands of dollars.

With Dentisure accident cover, we protect you against the unexpected – best of all, it is free to join!

Find out more from the Dental Care Network

Downloadable Patient Forms

Find some of our downloadable patient forms here.

Medical History Form

Please download our interactive Medical History Form and bring to your first appointment. Download Form

Release of Records Form

Please find our release of records form here. 

From Monday 27 April our practice will be open again and taking appointments for a broader range of important preventative and other treatments, consistent with the most recent guidelines issued by the Government. These include examinations, fillings, non-surgical extractions, denture procedures and orthodontic treatments, in addition to being available to support any emergency dental needs.

We’re currently open 8am to 5pm Monday, Tuesday and Wednesday. 8am to 4pm Thursday and Friday.

Our priority remains the safety and well-being of people – our patients, our people and the community. We’ve implemented a number of safety measures to help minimise risk of COVID-19 exposure within the practice. These include:

To speak with us about your dental care needs or to book an appointment, please call us on 898321544.

We look forward to welcoming you into the practice soon.

Kindest Regards,

Shiree Faulkner
Practice Manager